Freight Logic Inc. (d.b.a. TalkFreight.ai) Privacy Policy
This Privacy Policy outlines how Freight Logic Inc. (“Freight Logic,” “TalkFreight,” “TalkFreight.ai,” “we,” “us,” or “our”) collects, uses, and protects your information when you access and use our AI-based Transportation Management System and other services (collectively, the “Services”).
Information We Collect:
Personal Information: We collect information that you provide directly to us, such as your name, email address, and phone number when you create an account, use our Services, or communicate with us.
Usage Information: We collect information about your interactions with our Services, including the features you use, the actions you take, and the time, frequency, and duration of your activities.
Device Information: We collect information about the device you use to access our Services, including the hardware model, operating system, unique device identifiers, and mobile network information.
Location Information: We may collect information about your location when you use our Services, depending on your device settings and permissions.
How We Use Your Information:
To Provide and Improve Our Services: We use your information to operate, maintain, and improve our Services, including to personalize your experience and to develop new features.
To Communicate with You: We use your information to communicate with you about our Services, including to provide customer support and to send you updates and administrative messages.
For Security and Fraud Prevention: We use your information to protect the security and integrity of our Services, including to detect and prevent fraudulent activity.
Sharing Your Information:
With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service.
For Legal Reasons: We may share your information if required by law or if we believe that sharing is necessary to comply with legal obligations, protect our rights, or prevent fraud or abuse.
Your Choices:
Account Information: You can update your account information at any time through your account settings.
Communication Preferences: You can opt out of receiving promotional communications from us by following the instructions in those communications.
Security:
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no security measures are perfect, and we cannot guarantee the security of your information.
Changes to This Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at security@talkfreight.ai.
Date: 1.26.24
Version: 2024.02
